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Technology

There’s an AI Encouragement Gap

Early data on gender disparities in workforce AI training and encouragement show that the workplace of the future might be even less inclusive. McKinsey reports ...
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Think You’re in Control Shopping for Groceries? Wrong!

Every scan of your card, every clipped coupon, every “substitute” you accept when something’s out of stock is recorded. You’re not just earning points; you’re ...
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Intelligent Retail: Mastering Agentic AI

At best, Agentic AI is a system’s ultimate thinking tool. Enabling a retail metachannel, Agentic learns from itself, tests and evaluates alternatives, executes decisions, and ...
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The Overwhelm Era: Tech-Obsessed Brands Alienate Overstimulated Shoppers

Retailers say they’re digitally transforming to capture next gen shoppers’ loyalty. That’s because self-serving studies from digital solution providers have conditioned retailers to think that’s ...
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You’ll Need a Video Game Strategy for Next Gens

The key to tapping into gaming communities is authenticity -- the most successful brand activations don’t just show a potential customer a product. They embed ...
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Electronics Retailers Can Shift the Future of PFAS: Here’s How

For retailers, the message is stark: what begins in chemical plants and semiconductor fabs doesn’t stay there. It flows directly into the products on their ...
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The AI Agent Survival Guide for Retailers

Once AI has unfettered access to product data, it becomes much harder to control the terms of engagement. The brands that survive won't be those ...
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Amazon’s Showrunner Bet for Retail Media

Showrunner brings new risks. How will Amazon manage IP ownership for user-generated content? Can it maintain quality control while scaling content creation? Will creators embrace ...
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