Articles on
Technology
From Hype to Reality: The Transformative Power of AI in Retail CX
There is an intrusive buzz that is impossible to ignore, it’s an incessant drone that has captured every executive’s attention: the paradigm-shifting nature of artificial ...
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Emerging Fashiontech Revitalizes the Runway
At Milan’s Fashion Week this past February, Hong Kong-Japanese fashion label Anteprima showcased knitted garments and a handbag composed of glowing, color-changing fiber-optic-based textiles. The ...
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Innovations in Smart Checkout
Nobody likes waiting in line for a checkout lane to open. No one likes waiting in line, period. Self-checkout was supposed to solve for that, ...
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Can Generative AI Revolutionize Retail?
Headlines blast that generative AI can revolutionize the retail industry. Really? Well, if I can overcome my cynical view that this awesome technology breakthrough, if ...
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Proto Holograms Are Leapfrogging to the Future
I have seen the near future and it is speeding toward us at warp speed. Case in point: When I worked at Faith Popcorn’s BrainReserve, ...
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Retail Tech Opens a New Chapter
As the vernal equinox flips the calendar to Spring, festivals and innovation summits have emerged from hibernation. At the South by Southwest festival in Austin ...
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TikTok Retail Marketing at Risk
Digital marketers in the retail industry have been thrown into a state of flux in recent days with news emerging that regulators in Congress and ...
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What Mark Twain Has to Say About the Metaverse
Remember Mark Twain’s observation about the weather? Everybody talks about it, but nobody does anything about it. Brand growth in the metaverse is quite like ...
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