I need to be honest. I was one of those skeptics about online shopping back in the mid-90s and well into the 2000s when Amazon was revolutionizing the shopping experience. I was comfortable and complacent with the brick-and-mortar shopping experience both as a consumer and as a supply chain professional and made a bunch of assumptions that I was not…
The Robin Report Weekly Podcast
Retail design is more than just how something looks. It is how something works and is experienced. And you don’t sacrifice experience for growth. You drive growth from the quality of the experience. Listen in as Kevin Roche, internationally renowned architect, joins Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, have a provocative discussion on why designers should be embedded into any executive team and recognized by the board as an equal to the chief marketing, experience officer and human capital officers.
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The Robin Report Broadcasts
Robin Lewis and industry experts tee off on retail issues of the moment. The Robin Report webcasts and podcasts deconstruct and dissect everything from leadership and culture to strategy, operations and consumer trends. You can expect new insights, surprising opinions, provocative perspectives and unbiased commentary.
Tune in to get the insights and guidance on the complex, confusing and challenging world of retail.
Now available to Watch on Demand
What is the next wave of retail innovation and ingenuity? Is Gen Z fundamentally changing how businesses can thrive in a digital marketplace? And are retail merchants becoming retail engineers? The future of retail is rampant with strategy: This executive series bridges theory to actionable practice. Retail leaders, innovators, thought leaders and Gen Z rising stars identify retail’s next wave and explore how the industry can catch up to its future.