H&M Tries to Amazonify Operations by Hosting Competing Brands
Although they say they don’t care about conformity, next-gen consumers sure are thirsty for access to hot ticket brands. H&M is the latest online fashion retailer to heed the call by hosting competing brands on its online marketplaces. Over 13 womenswear labels and 15 menswear labels will be added to nearly 20 existing labels in H&M’s ever-expanding brand portfolio. The…
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Is Best Buy Unplugged?
Best Buy, under Hubert Joly’s run as CEO, defied the odds and became one of the great turnaround stories in recent retail history. Ever since he left, it appears that the turnaround seems to be continuing…but…
The Robin Report Podcast
Inflation and Inventory: Doubling Down on Retail
Retailers over-forecasted inventory and supply doesn’t match consumer demand. It’s another perfect storm brewing. As rising food prices and historic high costs for fuel suck money out of the discretionary spending bucket, retailers will be left with even more unwanted inventory. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they debate how retailers can work their way through this crisis.
Return on Experience, the New Metric
ROI, or return on investment, has been the standard gauge for retailers attempting to quantify how expenditures lead to sales outcomes. Now in an era where customer experience has become the gold standard for building loyalty…
A Closer Look at Retail & Labor in Inflationary Times
As the former owner and CEO of Murray’s Cheese and a veteran supermarket executive, I feel compelled to weigh in on the current economy with some insights from the past. Having experienced the best and worst…
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Hidden Opportunities
Over my career, I’ve worked with a lot of clients that had hidden opportunities to market their products and services, hidden in plain sight. These opportunities come as a surprise to the retail executives I consulted…
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