It may be the single most important strategic and structural shift in retail’s recent history: the return of the small neighborhood store. Whether a traditional department store, big box behemoth or digital native going physical, the small store format delivers on consumer demand for better experience, personalization, and convenience. Join Robin Lewis and Shelley E. Kohan as they discuss this emerging trend, aided and abetted by technology and data analytics that make the small store relevant to local customers on a personal basis.