(Stop) Measuring Sales Per-Square-Foot in an Omnichannel World
Should you evaluate the performance and efficacy of a physical retail store the same way you evaluate an ecommerce store or a mobile game? The short answer is not exactly – but the gaps are not that big. By applying methodologies and disciplines from one platform to the other, we can better understand what makes our users and visitors return…
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Is Our Corporate Culture Failing?
Some things never change; I’ve been in the retail business for over 40 years and worker dissension is nothing new. But who’s making all the noise has. Unions are back; organizing is in. Jaz Brisack organized…
Retail Unwrapped – The Robin Report Podcast
Macy’s and Toys R Us: A Big Win?
Here’s an interesting question: Will Macy’s and its Toys R Us partnership give discount stores a run for their money this holiday? With the iconic toy brand in every Macy’s store, the strategy combining nostalgia and convenience could be a home run. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they debate how Macy’s can deliver a better customer experience for families shopping for toys with the halo effect of its well-loved holiday traditions. It’s already starting with Macy’s toy sales 15 times higher in Q1, proving Toys R Us is paying off. Listen to this spirited conversation now!
The More Customers Walk Your Store, the More Your Space Is Worth
Location, location, location. How many times have we heard this when measuring the intrinsic value for a property? In shopping malls, location is everything for any store focused on attracting the maximum number of shoppers. If…
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Key Merchandising Strategies for Economic Uncertainty
We keep hearing about the impending recession which would mean a pull back in consumer demand just in time for the holiday season. But recent industry reports are showing a “business as usual” behavior both with…
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Inventory Apocalypse
As the famed retail icon, Mickey Drexler once said, “Inventory is the enemy of every retailer in the world.” And in today’s totally unknown and incalculable aftermath of ongoing waves of Covid, an inventory apocalypse is…
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