There can be few better opportunities to gauge the mood and pinpoint the real issues facing retailers than when you bring together 750 senior industry leaders who collectively operate in most countries around the world. That’s the gist of this year’s World Retail Congress. So far, 2023 has proved to be particularly interesting given the tough backdrop for multinational retailers. So, as I recall the many sessions, keynote speakers and above all, the many collegial conversations, here are my top ten takeaways and reflections. Defiant …
World Retail Congress Presents Six Major Issues Facing Retail Leadership
If you talk to any retail CEO, anywhere in the world (as I have been over many months to build the World Retail Congress programme) the refrain is that there has never been a more challenging time to be in the top job. Even retail leaders with a good few years under their belts concede that they’ve never known a time like this. Perfect Stormfront Pre-2020 was a tough run for legacy brands with the relentless rise of ecommerce and its disruption to long-established, previously highly successful and lucrative business models. But then …
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