Note: This is the second of a two-part series. The article is strictly the opinion of the author and not necessarily the viewpoint of The Robin Report. 1. Product: The Heart and Soul of a… Read More
Note: This is the first of a two-part series. The article is strictly the opinion of the author and not necessarily the viewpoint of The Robin Report. Today, Macy’s is no “Miracle on 34th Street… Read More
Like many in the retail industry, to say nothing of millions of customers, I have always been a big fan of Nordstrom. I’m afraid I can’t quite hold that position today. Nordstrom’s DNA: Great Merchandise,… Read More
A lot of people have begun to sing Walmart’s praises. I’m not one of them. In fact, Walmart is a company I have an increasing amount of disdain for. In fact, I would liken Walmart… Read More
Those of us who were around in 1976 may remember the movie Network, starring Peter Finch. There is a memorable scene in the movie in which Howard Beall, a famous television news anchor played by… Read More
Ever-emerging new technologies and new financial realities, constantly changing consumer preferences and ruthless competitive challenges make effective transformational leadership a retailing management imperative. While maintenance of the status quo may have worked in the past… Read More
Leaning Too Hard on One of Them Can Be Fatal Retail businesses stand or fall based on their strengths and weaknesses with regard to five pillars (P5): PRICING, PRODUCT, PRESENTATION, PRODUCTIVITY and the talent, energy… Read More
In 1983, “New York Times” journalist and eminence grise of retail reportage, the late Isadore Barmash, reported on the then newly revealed Sears Roebuck “Store of the Future:” “Admittedly playing catch-up, Sears last week introduced… Read More
Why do Retail Company Boards of Directors Appoint Dysfunctional CEOS — Then Fail to Recognize Their Error Before It’s Too Late? All publicly held companies have a board of directors whose principal role is to… Read More
You don’t have to be a criminologist to know that Serial Killers kill people. Retail Serial Killers (or RSKs) on the other hand, are, in my opinion, CEO’s who through their lack of skill, recklessness,… Read More
