Industry Reality Check To set the context for new emerging retail crises, allow me to set up the situation we find ourselves in as a result of the pandemic. From my perspective, Covid-19 did not start any new trends; instead, it accelerated one that had already begun, which is, that people were starting to do more and more of their shopping online than at brick-and-mortar establishments. Not only was there an acceleration in those who were already comfortable in buying online, but something even more interesting happened. People who were …
About Nathan Smith
Nathan Smith is senior vice president of products and is responsible for innovating and developing new products for Appriss Retail’s customers including solutions for omnichannel optimization and reducing total loss.