At 7:00 AM on a Monday morning, 70 percent of the almost five thousand slot machines at this Indian Casino in South California are occupied. How many stayed through the night and how many arrived… Read More
Retail as Supporting Cast
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Author Archive | Paco Underhill
- Features, Marketing
You might also like... - Features, Marketing
What Women Want
It is very dangerous in the 21st century for an aging man to talk about the changing status of women. A few years ago, I wrote a book, “What Women Want,” on the topic and… Read More
no commentsYou might also like... - Features, Strategy and Operations
The Last Analog 50 Feet of Our Digital World
It started with another miserable Friday night at LaGuardia Airport. The flight from Atlanta was delayed. A 20-minute wait in a taxi line and an hour traffic jam after midnight trying to get through the… Read More
no commentsYou might also like... - Features, Retail Insights
Throwing Rocks Over the Shopping Mall Fence
It’s hard to sit on the sidelines and read the dialogue about Hudson Yards and the recent Wall Street Journal story about declining traffic to the American Mall. I am delighted that the prescriptive solution… Read More
no commentsYou might also like... - Features, Marketing
A Tale of Two Cities…or Homes
RH (AKA Restoration Hardware) opened its new flagship this fall in an architecturally spectacular space in NYC’s Meat Market across from the Gansevoort Hotel around the corner from Soho House. RH left its old flagship… Read More
no commentsYou might also like... - Features, Grocery and Food, Trends
The Future is in the Heartland
Columbia, Missouri is halfway between St. Louis and Kansas City right smack in the middle of the state. Home to the University of Missouri, staid insurance companies and medically focused biotech firms spun out of… Read More
no commentsYou might also like... - Features, Retail Insights, Trends
The Feel Better Store
The legal cannabis business is opening up new doors for recreation as well as the healthcare industry. Just below the retail radar screen of Walmart and Target’s quarterly performance and Amazon hitting a trillion is… Read More
no commentsYou might also like... - Features, International
Field Report from the Frontiers of Shopping
The airport in Doha, Qatar is packed at midnight. The arrivals hall has a huge yellow teddy bear in the center. Duty free stores are full and the line at the currency exchange office is… Read More
no commentsYou might also like... - Marketing, Trends
Why Women Buy Lingerie
I have watched with interest the travails of Victoria’s Secret. The brand, a historic market leader, as well reported is in trouble. The seminal evolution pivot of our species in the past 100 years has… Read More
no commentsYou might also like... - Strategy and Operations, Technology
The Fall of the Berlin Wall, Redux
The world of information gathering and what we do with the data is in turmoil. This article is my attempt to provide context to this very necessary debate. In November of 1989 the Berlin Wall… Read More
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