No one would deny that the face of retail is changing due to the forces of e-commerce. What we may not fully grasp yet is how that pace of change is accelerating and what it will mean for many industries in even a relatively short time horizon of five to 10 years. The truth is that technologies such as virtual reality, 3D printing, nanotechnology, and ever-expanding communications bandwidth are laying the groundwork for the next major shift in retail. The big idea and driver of the Industrial Revolution was that value could be created …
About Rich Smith
Based in Philadelphia, Rich Smith is CMO with Chief Outsiders. He works with companies to differentiate, drive customer loyalty, and unlock profitable growth. More info at www.chiefoutsiders.com.