Richard von Hirschberg and Chirag Patel

Let’s face it, the supply chain as we once knew it has been forever changed. Just in the last few weeks, we’ve read about furniture deliveries and new iPhone sales being delayed due to Covid-19 outbreaks in China and Vietnam. Labor shortages have threatened holiday deliveries for many major retailers, and a shortage of shipping containers continues to delay the delivery of raw materials to manufacturers. This crisis isn’t entirely new, but it certainly feels urgent. According to a 2020 Infosys Consulting Survey on the impact of the pandemic, …

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