Like everything else in retail, the role of the Chief Information Officer has transformed over the years. What was once a focus on managing information technology and systems has evolved into an active cross-functional management and leadership role that touches all aspects of the retail organization. As technology continues to advance and the overall consumer experience becomes even more reliant on digital platforms, it has become imperative that the CIO role transitions to meet the demands of today’s unified commerce. The CIO Role The …
About Tom McFaddden
Tom McFadden is a Partner at Columbus Consulting. Tom has served as the interim CIO and CTO for major retail and healthcare brands and has held leadership roles both as an executive of major corporations, and as a consultant to major corporations.