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Management

Why Is the Frontline Stuck at the Counter?

Many Americans work in retail as a first-time job. Why do so few choose retail as a career? Tech jobs are sirens to recent grads; ...
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A Profile in Empathy: Mara Sirhal, Senior Vice President, Merchandising Home, Target

Being open to learning and new experiences is supported by understanding oneself. Having humility, acknowledging being vulnerable, and accepting feedback are leadership skills for success. ...
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How Did Starbucks Become the Bad Guy?

It was once beloved and respected, but now it’s besieged and repelled by a curious transformation we don’t see very often in the retailing world. ...
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Albertsons: The Robin Report Retail Miss of the Week, 10. 17. 26

This week Albertsons filed a $9 billion lawsuit against Kroger accusing it of messing up the deal. C'mon Albertsons, this is coming up two years ...
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Retail Exec Mary Jo Pile Leads as a High-Performance Coach

Mary Jo Pile’s well-earned career in retail is a great example of taking what you have learned and then applying it to your own business. ...
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Neighborhood Intelligence: The Robin Report Retail Miss of the Week, 10. 10. 26

If the name doesn't ring a bell, maybe you'll recognize its former name: Bed Bath & Beyond. Not the fabled Big Box category killer that ...
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Mara Sirhal: Leading Through Self-Reflection

Mara Sirhal is SVP Merchandising Home at Target and candidly describes the retail business as tough; consumer count is declining. leadership teams often aren’t aligned, ...
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Old Navy Is Caught In a Doom Loop

Old Navy’s move into beauty isn’t reinvention — it’s dilution. A mature brand adding tangential categories without fixing its core may help it hold on ...
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