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Management

Howard’s End: Why is Schultz Back for a Triple Shot at Starbucks?

By Warren Shoulberg   |   April 3, 2022

We can excuse Howard Schultz if he’s feeling a little like Michael Corleone these days: “Just when I thought I was out, they pull me back in!" The difference, other than the obvious, is that Schultz seems to be the one doing the pulling. This week he returned for his third term as CEO of Starbucks, the company he built from a handful of coffee shops to one of the largest, most iconic and downright ubiquitous hospitality chains in the world. More than 32,000 locations, compared to 24,000 KFCs and 18,000 Pizza Huts, though McDonalds beats them …

Howard’s End: Why is Schultz Back for a Triple Shot at Starbucks?Read More

How Target Hit $106 Billion in Revenue

By Shelley E. Kohan   |   March 2, 2022

Target’s yearly results are nothing short of amazing, hitting $106 billion in revenue as part of the pantheon of the largest retailers in the U.S. market (and the world) including Walmart, Amazon and Kroger. Comp sales were up 12.7 percent for the year with revenue growth of $27 billion since 2019. So, how did they get here? We all remember the best hires we’ve ever made in our careers. For Target it was undoubtedly its current CEO, Brian Cornell (my opinion of course, but the facts back me up). In 2014 when he was hired, Cornell made the …

How Target Hit $106 Billion in RevenueRead More

Secrets Behind Small Businesses Success

By Catherine Schetting Salfino   |   February 13, 2022

When Covid-19 first hit the U.S., the effects were fast and furious, affecting all sectors of the economy in 2020. Those who were self-employed and working dropped by 20 percent between April 2020 and April 2019. But the pandemic also spurred entrepreneurism. The country saw more than 900,000 retail business formation applications in 2021, according to the U.S. Census Bureau. It also saw nearly 111,000 applications for wholesale businesses and more than 77,000 manufacturing applications. Small Business Renaissance The good news: Americans …

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Hubert Joly: The Unlikely Retailer

By Warren Shoulberg   |   January 9, 2022

Who is the executive who fixed a retailer that just about everybody thought was unfixable? One who quotes both The Godfather and Camus with equal authority? Someone who was a most unlikely candidate for the job that has now come to define his career. And a person who sees the magic in both people and companies. To understand Hubert Joly, the former CEO of Best Buy and now a best-selling author and Harvard Business School professor, you need to understand all of the above dynamics -- but that only gets you started. French born and educated, …

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Power Plays

By Shelley E. Kohan   |   January 4, 2022

We’ve heard it, seen it, and are experiencing it as a customer or retail management. The employee is calling the shots. There’s a great power shift that’s giving employees the upper hand. Workers are leveraging their power to choose employers that meet their needs – professionally and personally. Which means it’s a buyer’s market when it comes to employment options. This should put retail management on alert. The old rules don’t apply anymore, and if you’re asleep at the wheel you’re going to miss out on top talent that can make or break your …

Power PlaysRead More

REI: A Radical Co-op

By Robin Lewis   |   December 26, 2021

Like all strategic transformations, it requires enlightened leadership, major capital commitment, dedicated resources, innovative initiatives, and extreme focus matched with a high level of strategic agility to meet the demands of a very complex market and massive shift in consumer demand. REI, a Robin Report 2021 Retail Radical, in partnership with SAP,  has these hallmarks in spades. From nothing more than a shelf in the Puget Sound Cooperative Store, a 1938 farmer's co-op near Pike Place Market in Seattle, Mary and Lloyd Anderson …

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TSC: A Radical Under the Radar

By Robin Lewis   |   December 22, 2021

For the past three years, the Robin Report has recognized retail brands that have had exceptional results each year, powered by teams that are redefining innovation and reshaping the future of retail.  We have worked in collaboration with SAP to focus on identifying radical thinkers and doers (innovators and entrepreneurial leaders that are clearly driving the major transformation and have risen to the challenges of delivering high performances during an unprecedented global pandemic. Tractor Supply Company is a role model for other retailers …

TSC: A Radical Under the RadarRead More

Allbirds: Pioneering Sustainable Footwear

By Robin Lewis   |   December 20, 2021

The San Francisco-based Allbirds was founded by New Zealander Tim Brown in 2014. Years later renawables expert Joey Zwillinger came on board with the goal of creating a revolutionary, planet friendly wool fabric designed to be used in footwear. The majority of Allbirds’ products are still made from that fabric: ultra-fine, sustainably sourced New Zealand Merino wool. Allbirds’ self-created wool is so fine, in fact, that it’s 1/20th the diameter of a strand of human hair. Because of this, it wears more softly and comfortably than other types of …

Allbirds: Pioneering Sustainable FootwearRead More

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Copyright © 2022 · Robin Lewis, Inc. All rights reserved. Copying or reproducing, by any means whatsoever, of The Robin Report, or any distribution hereof, in whole or in part, without the express written consent of Robin Lewis, Inc. is strictly prohibited. The Robin Report is published for senior executives in the retail, fashion, beauty, consumer products and related industries. The opinions expressed herein are not, and should not be construed as investment or other advice. All expressions of opinion are subject to change without notice.