The world of constant connectivity has, quite naturally, extended to how customers interact with the staff at their local store. The same drive for authenticity ...

Hey Retail Executive, your customer thinks you’re a crook. A new study says more than 85 percent of consumers believe retailers are playing games with ...

When Dollar General settled with the New York State Attorney General's office, admitting it overcharged customers by as much as 39 percent—39 PERCENT!—and paying out ...

Optionality requires decisions only C-Suites and Boards can authorize. This special report details how optionality, powered by AI, is a strategic tool to ensure long-term ...

The work of scientists and researchers deserves celebration, but solid climate, energy, and technology breakthroughs need costly infrastructure and sustained funding to scale. Relying on ...

Spoiler alert: Consumers are not simply trading down. They are reallocating trust, loyalty, and wallet share to brands and retailers that make their value unmistakable. ...

Unlike many of the “walking dead” retail brands that went out of business but have hung on in a virtual state, TRU is aggressively opening ...

At first, one might think that this DTC cookware company, being sued by two of the biggest players in the business— Groupe SEB and Meyer—for ...