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Retail State of the Union: Why Shop At A Mall?

Retail State of the Union: Why Shop At A Mall?

The buzz: “Struggling malls should transform into mixed-use centers to keep people coming in” (Amanda Nicholson, Syracuse U.). Why did 5000+ retail brick-and-mortar stores close in 2017? Easy answer: eCommerce is stealing wallet share from legacy retailers. Deeper answer: The new consumer mindset of millennials and gen-z’s. Showrooming 10 minutes on a mobile gets them more info than a day at the mall. Either way, experts advise retailers to transform buildings full of stuff into buildings as social destinations. The experts speak. Robin Lewis, The Robin Report: “It was the best of times, it was the worst of times” (C. Dickens). Paul R. Charron, Escada SE: “A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty” (B. Carr). Rick Barber, SAP: “Ability is what you’re capable of doing. Motivation determines what you do. Attitude determines how well you do it” (L. Holtz).

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