Robin Lewis and industry experts tee off on the retail issues of the moment. The 60-minute live conversations deconstruct and dissect everything from leadership and culture to strategy, operations and consumer trends. You can expect new insights, surprising opinions, provocative perspectives and unbiased commentary.
Episode 1: Holiday 2020: Fasten Your Seat Belts!
With the retail industry reeling from the converging storm fronts of a global health crisis, massive economic disruption and ongoing civil unrest, Holiday 2020 will be unpredictable, at best. Will consumers have enough discretionary spending power to make the last sprint of the year profitable for retail? Better yet, will customers have the appetite to buy to overcompensate for the past nine months, or will they hold back?
Robin Lewis and his guests, Jennifer Davis, Managing Director, Head of Retail Investment Banking at Goldman Sachs, Dick Johnson, CEO Footlocker and Steve Sadove, former Chairman and CEO of Saks Fifth Avenue and now head of his own consulting firm, Stephen Sadove and Associates, discussed the future of retail through the prism of Holiday 2020. They took a deep dive into the key socio-economic issues that will influence Holiday including the election, pandemic and consumer confidence, along with operational challenges including supply chain, inventory, distribution, fulfillment, staffing and store closures. They deconstructed how inspired leadership and innovation will play a starring role in re-engineering Holiday 2020.